Shipping your order
When shipping each order, we pay maximum attention to careful packaging and handling, so that delivery takes place as quickly as possible and without any problems. Regardless of the size of the shipment, from small packages to entire pallets, each order represents an important task for us.
Personal collection
If you are from Hradec Králové or the surrounding area and prefer to pick up the ordered goods in person, you have this option. All you have to do is place an order through our e-shop and then you can pick up the goods in person. However, this option requires payment in advance. Once payment is received, we will prepare your item for collection and notify you by email with details. Please wait until you receive a confirmation email before traveling to us.
By shipping service
We use the reliable services of the companies Zásilkovna, PPL and TOPTRANS , always depending on the dimensions and weight of the shipment.
Individual shipping applies to bulk products. To find out the shipping price, you need usto contactby e-mail.
Shipping office
Zásilkovna is a transport company specializing in the distribution of parcels, which operates an extensive network of delivery points. These allow easy receiving and issuing of shipments, which includes delivery, collection and return of goods. The goal is to provide users with a convenient and reliable way to deliver their shipments.
- delivery to an address from CZK 114 – CZK 164 including VAT
- delivery to Zásilkovna delivery points from CZK 94 – CZK 178 including VAT
In the summary of the order you will find the exact shipping prices and you will be able to choose your preferred carrier.
For cash on delivery payment, we charge an advance payment of CZK 61 including VAT.
The maximum weight of transported goods is 30 kg.
PPL
PPL is a transport company specializing in the delivery of parcels and parcels throughout the territory of the Czech Republic. In addition to standard shipping services, PPL also offers other services such as the possibility of tracking shipments online, different types of delivery (for example, delivery to the post office, to an address, or to a collection point). PPL strives to provide its customers with the widest possible spectrum of options when delivering their shipments.
- delivery to an address from CZK 102 - CZK 150 including VAT
- delivery to delivery points from CZK 86 – CZK 151 including VAT
For cash on delivery payment, we charge an advance payment of CZK 61 including VAT.
The maximum weight of transported goods is 31.5 kg.
TOPTRANS
TOPTRANS is a Czech transport company that specializes in the transport of larger parcels and pallets throughout Europe. It provides its services with an emphasis on quality, reliability and flexibility.
TOPTRANS is a specialist in the transport of larger and heavier shipments, which often exceed normal dimensions.
Prices are automatically calculated after entering the quantity and delivery location.
For cash on delivery payment, we charge an advance payment of CZK 61 including VAT.
Payment options
By card online
You can pay conveniently, safely and quickly with a VISA or MasterCard payment card. We use the payment gateway services of the company GOPAY s.r.o. precisely for reasons of maximum convenience and security.
This payment option is free.
Google Pay payment
Google Pay is a fast and easy payment method that you can use in millions of places - on the Internet, in stores, but not only there. It has everything you need to pay while keeping your information safe. Plus, you can manage your account anywhere - on the website or in the app. More about the payment form Google Pay .
This payment option is free.
Apple Pay payment
Apple Pay is a simple and secure payment method. Simply click “Buy” and complete your purchase using Apple Pay.
This payment option is free.
QR code
Thanks to the QR code, you don't have to laboriously type anything in internet banking. You simply take a picture of the code and your banking application will take care of the rest.
This payment option is free.
Cash on delivery
You pay the goods to the courier directly upon handing over the shipment.
This payment option is charged at CZK 61 including VAT.