Sample instruction on the right to withdraw from the contract

1. The right to withdraw from the contract

1.1 You have the right to withdraw from this contract within 14 days without giving a reason.

1.2 You have the right to withdraw from the contract within 14 days from the day following the day on which you or a third party designated by you (other than the carrier) takes delivery of the goods.

1.3 In order to exercise the right to withdraw from the contract, you must inform the operator of the e-shop www.zidekhk.com, the company Zídekhk s.r.o., Václavské náměstí 823/33, 110 00 Prague – Nové Město, eshop@zidekhk.com of your decision to withdraw from this contract. in the form of a clear statement (e.g. a letter sent via a postal service provider or e-mail).

1.4 In order to comply with the deadline for withdrawing from this contract, it is sufficient to send a notification about the exercise of the right to withdraw from the contract before the expiry of the relevant deadline.

2. Consequences of withdrawal from the contract

2.1 If you withdraw from this contract, we will refund to you without undue delay, no later than 14 days from the day on which we were informed of your decision to withdraw from the contract, all payments we have received from you, including delivery costs (except for additional costs incurred in as a result of your chosen delivery method, which is different from the cheapest standard delivery method offered by us).

For refunds, we will use the same payment method that you used to make the initial transaction, unless you have specifically specified otherwise. In no case will this incur additional costs for you.

We may wait until we receive the returned goods or until you provide proof that you have sent the goods back, whichever comes first.

2.2 Send the goods back without undue delay, no later than 14 days from the day on which you notify us that you withdraw from this contract, or hand them over to the address (Complaint: Zídekhk sro Klacovská 56/2, 503 11 Hradec Králové 15) The deadline is considered complied with if you send the goods back to us before the expiry of 14 days. You will bear the direct costs associated with returning the goods. You are only responsible for the reduction in the value of the goods as a result of handling the goods in a way other than what is necessary to familiarize yourself with the nature and properties of the goods, including their functionality.