We ship to: Czech Republic, Slovakia, BE, DK, FI, FR, HR, IE, IT, LT, LU, HU, DE, NL, PL, PT, AT, SI, ES, SE, GB.

  • eshop@zidekhk.com   +420 606 840 365

We ship to: Czech Republic, Slovakia, BE, DK, FI, FR, HR, IE, IT, LT, LU, HU, DE, NL, PL, PT, AT, SI, ES, SE, GB.

FAQ – Frequently Asked Questions

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About our products

We offer a wide range of professional garden tools and machinery:

  • Hand tools such as shears, spades, hoes and other necessary tools for gardening work.
  • Garden machines – lawn aerators, machines for sanding, fertilizing, overseeding lawns and other equipment for maintaining lawns, gardens and parks.
  • Accessories and spare parts – for all products sold

Yes, all products are in stock and ready to ship. Our goal is fast delivery, so we ship orders within 2 business days. 

We only work with proven brands that are known for their quality and durability. You can find specific brands directly in the description of individual products.

Yes, we include a small gift with every order we send as a thank you for your purchase.

If you cannot find a product that we previously offered in our e-shop, please do not hesitate to contact. We will be happy to help you and advise you on availability.

Shipping and payment

The shipping price depends on the size and weight of your order. We deliver smaller shipments from 99 CZK, for larger machines, shipping is arranged with Toptrans. 

We deliver orders within 2-3 business days unless otherwise stated.

You can pay with us by transfer, card online or cash on delivery.

Yes, after sending your order, we will send you a tracking number so you can track its movement.

Service and rental

Yes, we provide service maintenance and repairs for all machines purchased from us. Thanks to the availability of spare parts, we try to carry out repairs as quickly as possible.

Choose a machine on our website, contact us and we will discuss the details.  You pick up the machines in person.

Technical support

If you are unsure, please do not hesitate to contact us. We will be happy to advise you based on your requirements and machine performance requirements.

Yes, all our products include a detailed manual. If you do not have one, we will be happy to send it to you electronically.

For autumn maintenance, we recommend scarifiers, Billy Goat vacuums, ARS shears and Henchmann three-legged ladders. These products will help you keep your garden in perfect condition even during demanding seasons.

Yes, we provide a warranty period for repaired parts on all serviced machines.

Exchanges and complaints

Yes, you have the right to return the goods within 14 days of receipt, if they have not been used.

If you find any damage to your shipment, please contact us immediately. For quick processing, please send us photos of the packaging and damaged goods.

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